Our Policies

Behaviour Management Policy

📅 Last Reviewed: November 2024 | 🔄 Next Review: November 2025 | ✍️ Reviewed By: C. Cuthbertson

At Tiny Toez we believe that children flourish best when they know how they are expected to behave and are free to play and learn without fear of being hurt or unfairly restricted by anyone else.

Statement of Intent

Our nursery believes that children flourish best when they know how they are expected to behave and should be free to play and learn without fear of being hurt or unfairly restricted by anyone else. Children need to have set boundaries of behaviour for their own safety and their peers.

At Tiny Toez we aim to promote positive behaviour and create an environment in which there is acceptable behaviour and where children learn to respect themselves, each other, our establishment and equipment. We also work in partnership with parents to ensure consistent approaches are taken.

Our Behaviour Management Coordinator

Each individual nursery setting has a named Behaviour Management Coordinator. Please speak to your child's nursery directly to find out who this is.

We require the named person to:

  • Keep up to date with legislation, research and thinking on promoting positive behaviour and on handling children's behaviour where it may require additional support
  • Access relevant sources of expertise on promoting positive behaviour

In addition, the manager will check that all staff have relevant in-service training on promoting positive behaviour. We keep a record of staff attendance at this training.

Our Approach to Behaviour Management

Children's behaviour must be managed effectively and in a manner appropriate for their stage of development and particular individual needs.

All staff caring for children at Tiny Toez are able to manage a wide range of children's behaviour in a way that promotes their welfare and development. We are aware of and respect the varied cultures of children and parents attending our setting and their views and beliefs regarding behaviour management.

All staff are consistent in their approach to children's general behaviour and follow agreed procedures outlining how to respond to changes in children's behaviour. Where a child requires ongoing behaviour management due to underlying problems, their key person will work closely with parents/carers and other professionals to ensure consistency with the strategies in place for the child.

Encouraging Positive Behaviour

Staff encourage positive behaviour at all times using some or all of the following methods, depending on the age and stage of development of the child:

Praise & Rewards

Verbal praise, stickers, certificates and golden time to affirm and celebrate positive behaviour

🤝 Sharing & Negotiation

Encouraging children to share and negotiate with their peers

👩‍🏫 Role Modelling

Ensuring all staff, students and volunteers set good examples at all times

💬 Boundaries & Discussion

Giving children opportunities to identify and discuss boundaries so they understand why they exist

Daily Routines & Activities

Staff also incorporate the following into daily routines and activities:

  • Helping children to understand the effects of their behaviour on others
  • Discussing feelings using the Colour Monster approach
  • Reiterating the setting's golden rules — good looking, good sitting, good listening, kind hands, walking feet
  • Helping children understand their rights to be kept safe and encouraging them to talk about ways to avoid harming others
  • Helping children challenge bullying, harassment and name-calling with confidence
  • Encouraging responsibility — such as helping with tidying up to support growing independence
  • Reassuring children that they are always valued as individuals even if their behaviour may sometimes be unacceptable
  • Seeking advice from external agencies including SEND advisory teachers where needed

Physical Intervention

Corporal punishment or the threat of corporal punishment is NEVER used to deal with behaviour at Tiny Toez.

Children are individuals and behaviour should be managed by staff according to that child's stage of understanding and development. Staff should use their professional judgment when managing any situation, only acting upon what they saw or heard.

Physical intervention is only used if it is necessary for the purposes of averting immediate danger of personal injury to any person (including the child) or to manage a child's behaviour if absolutely necessary.

In any instance where physical intervention is used, a record will be made on the physical intervention form including the reason for it. Parents/carers will be notified and the staff member, a witness, and the parent/carer will all sign the form.

Managing Unacceptable Behaviour

When managing behaviour that has been observed as unacceptable or inappropriate, staff use the following methods:

1
Removal & Explanation

A member of staff removes the child from the situation and explains why the behaviour is unacceptable. Where age appropriate, the child may be given time out — one minute for each year of the child's age.

2
Re-engagement

After time out, it is reiterated to the child why they were given time out and they are then engaged in a different activity.

3
Harm or Damage Caused

If the behaviour has caused harm to another child or adult, or has damaged property or equipment, the child will be spoken to and staff will discuss feelings around the undesired behaviour.

4
ABC Chart

If unacceptable behaviour causes injury or damage, a staff member will complete an ABC chart detailing what happened and how it was dealt with. Parents/carers are informed and asked to sign the chart.

5
Ongoing Behaviour — Parent Meeting

If unacceptable behaviour is displayed regularly, an informal meeting will be held with parents/carers, the child's key person and the room supervisor or manager to discuss possible triggers and strategies.

6
Review Meeting

A date will be set for a review meeting to discuss whether the behaviour has changed and if strategies are having a positive effect. This continues until the behaviour stops or outside support is sought.

7
Outside Agencies

If behaviour is felt to be due to an underlying issue such as developmental delay, the nursery will sensitively discuss with parents/carers the possibility of seeking support from outside agencies.

Examples of Unacceptable Behaviour

The nursery recognises that most children will display some of the following behaviour at times and that most of it will be dealt with without the need for a meeting with parents/carers:

👊 Smacking, kicking, pinching, biting or pulling hair
🤮 Spitting or swearing
🧸 Breaking toys or equipment
😤 Being rude or disrespectful to others
🗣️ Inappropriate use of language, bullying or name calling
🚫 Inappropriate use of physical contact
📋 Continually not complying with the golden rules

Whenever a child is hurt due to another child's actions, the injured child will be attended to immediately by a member of staff, with lots of reassurance and first aid administered if necessary.

Exclusion Policy

The nursery reserves the right to permanently exclude a child from the setting if their consistent unacceptable behaviour is putting other children and staff at risk of harm. This would always be a last resort after seeking support from parents/carers and other agencies, and we would offer as much support as possible in finding alternative childcare at a setting that could better cater for their individual needs.

The nursery also reserves the right to exclude a child from the setting should parents/carers not support staff and/or outside agencies in trying to rectify unwanted behaviours. Again, this would always be the last resort when managing children's behaviour.

Our Approach

A nursery family built around care, trust and happy childhoods

At Tiny Toez, we believe children thrive when they feel safe, understood and excited to explore. Our nurseries are warm, welcoming spaces where little ones can build confidence, make friends and enjoy learning through play every day.

A Safe Place to Grow

Calm, caring environments where children feel secure, settled and supported.

Warm, Nurturing Care

Kind, experienced teams who get to know every child as an individual.

Learning Through Play

Fun, meaningful activities that encourage curiosity, independence and imagination.

Our Story

Over 20 years of helping children feel safe, happy and ready to thrive

Tiny Toez has grown from a passion for nurturing early years care into a trusted nursery family supporting children, parents and communities across the Midlands and London.

Every nursery has its own local feel, but they all share the same Tiny Toez values: warm relationships, safe spaces, playful learning and genuine care for every child.

20+ Years Experience
9 Nurseries
160+ Team Members
Why Families Choose Us

Childcare that feels personal, supportive and full of opportunity

From the first visit to every milestone after, our teams work closely with families to make nursery life feel calm, happy and reassuring.

01

Experienced nursery teams

Friendly, qualified staff who understand how to help children settle, grow and shine.

02

Strong parent partnerships

Clear communication, regular updates and a joined-up approach between nursery and home.

03

Local nurseries with heart

Each setting has its own community feel while sharing the same Tiny Toez values.

04

Learning through play

Creative, age-appropriate activities that build confidence, curiosity and independence.

What Matters Most

Every child deserves a happy start

Choosing a nursery is one of the most important decisions a family can make. That's why we focus on creating environments where children feel secure, valued and excited to learn every single day.

Through caring relationships, engaging activities and strong partnerships with parents, we help children build confidence, independence and a genuine love of discovery.

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CHILDCARE FUNDING

Help with Childcare Costs

Many families are eligible for government-funded childcare and support schemes. Here’s a quick guide to what may be available.

15 Hours Funded Childcare

Families in England with children aged 3 to 4 years can access 15 hours of funded childcare per week during term time.

30 Hours Funded Childcare

Eligible working families may be able to access up to 30 hours of funded childcare for children aged 9 months to 4 years.

Help with Childcare Costs

You may be able to reduce childcare costs through Tax-Free Childcare or claim back up to 85% through Universal Credit.

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