Behaviour Management Policy
At Tiny Toez we believe that children flourish best when they know how they are expected to behave and are free to play and learn without fear of being hurt or unfairly restricted by anyone else.
Statement of Intent
Our nursery believes that children flourish best when they know how they are expected to behave and should be free to play and learn without fear of being hurt or unfairly restricted by anyone else. Children need to have set boundaries of behaviour for their own safety and their peers.
At Tiny Toez we aim to promote positive behaviour and create an environment in which there is acceptable behaviour and where children learn to respect themselves, each other, our establishment and equipment. We also work in partnership with parents to ensure consistent approaches are taken.
Our Behaviour Management Coordinator
Each individual nursery setting has a named Behaviour Management Coordinator. Please speak to your child's nursery directly to find out who this is.
We require the named person to:
- Keep up to date with legislation, research and thinking on promoting positive behaviour and on handling children's behaviour where it may require additional support
- Access relevant sources of expertise on promoting positive behaviour
In addition, the manager will check that all staff have relevant in-service training on promoting positive behaviour. We keep a record of staff attendance at this training.
Our Approach to Behaviour Management
Children's behaviour must be managed effectively and in a manner appropriate for their stage of development and particular individual needs.
All staff caring for children at Tiny Toez are able to manage a wide range of children's behaviour in a way that promotes their welfare and development. We are aware of and respect the varied cultures of children and parents attending our setting and their views and beliefs regarding behaviour management.
All staff are consistent in their approach to children's general behaviour and follow agreed procedures outlining how to respond to changes in children's behaviour. Where a child requires ongoing behaviour management due to underlying problems, their key person will work closely with parents/carers and other professionals to ensure consistency with the strategies in place for the child.
Encouraging Positive Behaviour
Staff encourage positive behaviour at all times using some or all of the following methods, depending on the age and stage of development of the child:
Verbal praise, stickers, certificates and golden time to affirm and celebrate positive behaviour
Encouraging children to share and negotiate with their peers
Ensuring all staff, students and volunteers set good examples at all times
Giving children opportunities to identify and discuss boundaries so they understand why they exist
Daily Routines & Activities
Staff also incorporate the following into daily routines and activities:
- Helping children to understand the effects of their behaviour on others
- Discussing feelings using the Colour Monster approach
- Reiterating the setting's golden rules — good looking, good sitting, good listening, kind hands, walking feet
- Helping children understand their rights to be kept safe and encouraging them to talk about ways to avoid harming others
- Helping children challenge bullying, harassment and name-calling with confidence
- Encouraging responsibility — such as helping with tidying up to support growing independence
- Reassuring children that they are always valued as individuals even if their behaviour may sometimes be unacceptable
- Seeking advice from external agencies including SEND advisory teachers where needed
Physical Intervention
Corporal punishment or the threat of corporal punishment is NEVER used to deal with behaviour at Tiny Toez.
Children are individuals and behaviour should be managed by staff according to that child's stage of understanding and development. Staff should use their professional judgment when managing any situation, only acting upon what they saw or heard.
Physical intervention is only used if it is necessary for the purposes of averting immediate danger of personal injury to any person (including the child) or to manage a child's behaviour if absolutely necessary.
In any instance where physical intervention is used, a record will be made on the physical intervention form including the reason for it. Parents/carers will be notified and the staff member, a witness, and the parent/carer will all sign the form.
Managing Unacceptable Behaviour
When managing behaviour that has been observed as unacceptable or inappropriate, staff use the following methods:
A member of staff removes the child from the situation and explains why the behaviour is unacceptable. Where age appropriate, the child may be given time out — one minute for each year of the child's age.
After time out, it is reiterated to the child why they were given time out and they are then engaged in a different activity.
If the behaviour has caused harm to another child or adult, or has damaged property or equipment, the child will be spoken to and staff will discuss feelings around the undesired behaviour.
If unacceptable behaviour causes injury or damage, a staff member will complete an ABC chart detailing what happened and how it was dealt with. Parents/carers are informed and asked to sign the chart.
If unacceptable behaviour is displayed regularly, an informal meeting will be held with parents/carers, the child's key person and the room supervisor or manager to discuss possible triggers and strategies.
A date will be set for a review meeting to discuss whether the behaviour has changed and if strategies are having a positive effect. This continues until the behaviour stops or outside support is sought.
If behaviour is felt to be due to an underlying issue such as developmental delay, the nursery will sensitively discuss with parents/carers the possibility of seeking support from outside agencies.
Examples of Unacceptable Behaviour
The nursery recognises that most children will display some of the following behaviour at times and that most of it will be dealt with without the need for a meeting with parents/carers:
Whenever a child is hurt due to another child's actions, the injured child will be attended to immediately by a member of staff, with lots of reassurance and first aid administered if necessary.
Exclusion Policy
The nursery reserves the right to permanently exclude a child from the setting if their consistent unacceptable behaviour is putting other children and staff at risk of harm. This would always be a last resort after seeking support from parents/carers and other agencies, and we would offer as much support as possible in finding alternative childcare at a setting that could better cater for their individual needs.
The nursery also reserves the right to exclude a child from the setting should parents/carers not support staff and/or outside agencies in trying to rectify unwanted behaviours. Again, this would always be the last resort when managing children's behaviour.
A nursery family built around care, trust and happy childhoods
At Tiny Toez, we believe children thrive when they feel safe, understood and excited to explore. Our nurseries are warm, welcoming spaces where little ones can build confidence, make friends and enjoy learning through play every day.
A Safe Place to Grow
Calm, caring environments where children feel secure, settled and supported.
Warm, Nurturing Care
Kind, experienced teams who get to know every child as an individual.
Learning Through Play
Fun, meaningful activities that encourage curiosity, independence and imagination.
Over 20 years of helping children feel safe, happy and ready to thrive
Tiny Toez has grown from a passion for nurturing early years care into a trusted nursery family supporting children, parents and communities across the Midlands and London.
Every nursery has its own local feel, but they all share the same Tiny Toez values: warm relationships, safe spaces, playful learning and genuine care for every child.
Childcare that feels personal, supportive and full of opportunity
From the first visit to every milestone after, our teams work closely with families to make nursery life feel calm, happy and reassuring.
Experienced nursery teams
Friendly, qualified staff who understand how to help children settle, grow and shine.
Strong parent partnerships
Clear communication, regular updates and a joined-up approach between nursery and home.
Local nurseries with heart
Each setting has its own community feel while sharing the same Tiny Toez values.
Learning through play
Creative, age-appropriate activities that build confidence, curiosity and independence.
Every child deserves a happy start
Choosing a nursery is one of the most important decisions a family can make. That's why we focus on creating environments where children feel secure, valued and excited to learn every single day.
Through caring relationships, engaging activities and strong partnerships with parents, we help children build confidence, independence and a genuine love of discovery.
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See the smiles, activities, celebrations and everyday moments from across our nursery family.
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Kind words from our Tiny Toez families
Real feedback from parents helps new families feel confident when choosing the right nursery.
Special shout out to Jackie who had both our babies from early on. Sophie, Jon, Moo and Ro x
Overall a fantastic nursery, he skips into the nursery and looks forward to every day he goes there, which as a parent is the most important thing. The nursery staff have been excellent from when he was 12 months old to now 3 years old in developing his life skills, vocabulary, learning ability etc.
The classrooms are large with plenty of things for the children to do and the playgrounds are also very good.
I would have no hesitation in recommending Tiny Toez.
CHILDCARE FUNDING
Help with Childcare Costs
Many families are eligible for government-funded childcare and support schemes. Here’s a quick guide to what may be available.
15 Hours Funded Childcare
Families in England with children aged 3 to 4 years can access 15 hours of funded childcare per week during term time.
30 Hours Funded Childcare
Eligible working families may be able to access up to 30 hours of funded childcare for children aged 9 months to 4 years.
Help with Childcare Costs
You may be able to reduce childcare costs through Tax-Free Childcare or claim back up to 85% through Universal Credit.
Our Nursery Locations
East Valley, Sneyd Green, Stoke-On-Trent, ST1 6HT
Our East Valley nursery in Stoke-on-Trent offers a welcoming, purpose-built environment where children can learn, play, and grow. We provide high-quality early years education for children aged 0–5 in a safe and nurturing setting.
Westfield, Normacot, Stoke-on-Trent, ST3 4RF
Our Westfield nursery provides a caring and inclusive environment, supporting children of all abilities to thrive. With a strong focus on development and wellbeing, we help every child build confidence and independence.
Treehouse, Bentilee, Stoke-on-Trent, ST2 0HW
Treehouse is a vibrant and engaging setting where children are encouraged to explore, learn, and develop through play. Our experienced team create a fun and supportive space that prepares children for their next stage.
East Staffs., Burton On Trent, Stafford, DE14 2NJ
Our East Staffordshire nursery combines professionalism with a warm, friendly atmosphere. We support children’s development through structured learning and creative play in a safe environment.
Cannock Chase & Hednesford, Cannock, Staffs, WS11 5BU
Located in Cannock Chase, this nursery offers a stimulating environment where children can grow and learn with confidence. Our dedicated team focus on delivering high-quality care and early years education.
Tamworth, Basin Lane, Tamworth, B77 2AH
Our Tamworth nursery features bright indoor spaces and engaging outdoor areas to support every stage of development. We create a balanced environment where children can learn, play, and build independence.
Tipton & Tividale, Tividale Street, Tipton, DY4 7SD
Tividale provides a welcoming and well-equipped environment where children feel safe, happy, and supported. We offer a wide range of activities designed to encourage curiosity, learning, and confidence
Lords & Ladies, Stourport, Worcestershire, DY13 8RJ
Lords & Ladies is a well-established nursery offering a warm and caring setting for young children. With a focus on development and wellbeing, we help children grow in confidence and independence
Hunter House, Hazel Grove, Feltham, TW13 4DN
Our Hunter House nursery in London provides a nurturing environment designed to inspire a lifelong love of learning. We support each child’s development through engaging activities and personalised care
👉 Our Staffordshire Nurseries
- East Valley
- Westfield
- Treehouse
- East Staffs
👉 Our Midlands Nurseries
- Cannock Chase
- Tamworth
- Tividale
- Lords & Ladies
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