Arrivals and Departures Policy
It is the policy of Tiny Toez to ensure that every child and their family are given a warm welcome on their arrival and that only authorised people have access to the premises in order to keep everybody safe.
Arriving at the Nursery
Upon arrival at the nursery, parents and carers will either let themselves in using the fingerprint entry system or ring the appropriate bell/buzzer and wait to be granted entry or greeted at the door by a staff member.
All visitors are required to press the bell/buzzer and wait for someone to greet them. Please see our Visitor's Policy for further details.
Parents and carers pass the care of their child to a member of staff in the child's main room. Wherever possible this will be the child's key person. The member of staff receiving the child immediately records the child's arrival time on the daily attendance register along with any specific information provided by the parents/carers.
Medication on Arrival
If the parent or carer requests that their child is to be given medicine during the day then the member of staff ensures that the medication policy is followed in full.
Please ensure any medication is handed directly to a member of staff on arrival and is clearly labelled with your child's name and dosage instructions.
Collection by a New Person
If a child is going to be collected by somebody new then the parent or carer must pass on the following information to staff in advance:
The full name of the person who will be collecting the child.
A description or photograph of the person so staff can identify them on arrival.
A password, if it is different from the one on the child's registration form, or confirmation that the person collecting the child knows the current password.
Children will only ever be released to adults who have authorisation to collect them. This is a strict safeguarding requirement that cannot be overridden without prior arrangement.
Departures
When children are collected from nursery, staff will talk to parents and carers, give them their daily forms and diaries, and hand over any medicines or artwork etc.
The staff will record the child's departure time on the register
Parents receive their child's daily forms and diary at collection
Any medicines or belongings are handed back to the parent or carer
Children will only be released to adults with authorisation to collect them
A nursery family built around care, trust and happy childhoods
At Tiny Toez, we believe children thrive when they feel safe, understood and excited to explore. Our nurseries are warm, welcoming spaces where little ones can build confidence, make friends and enjoy learning through play every day.
A Safe Place to Grow
Calm, caring environments where children feel secure, settled and supported.
Warm, Nurturing Care
Kind, experienced teams who get to know every child as an individual.
Learning Through Play
Fun, meaningful activities that encourage curiosity, independence and imagination.
Over 20 years of helping children feel safe, happy and ready to thrive
Tiny Toez has grown from a passion for nurturing early years care into a trusted nursery family supporting children, parents and communities across the Midlands and London.
Every nursery has its own local feel, but they all share the same Tiny Toez values: warm relationships, safe spaces, playful learning and genuine care for every child.
Childcare that feels personal, supportive and full of opportunity
From the first visit to every milestone after, our teams work closely with families to make nursery life feel calm, happy and reassuring.
Experienced nursery teams
Friendly, qualified staff who understand how to help children settle, grow and shine.
Strong parent partnerships
Clear communication, regular updates and a joined-up approach between nursery and home.
Local nurseries with heart
Each setting has its own community feel while sharing the same Tiny Toez values.
Learning through play
Creative, age-appropriate activities that build confidence, curiosity and independence.
Every child deserves a happy start
Choosing a nursery is one of the most important decisions a family can make. That's why we focus on creating environments where children feel secure, valued and excited to learn every single day.
Through caring relationships, engaging activities and strong partnerships with parents, we help children build confidence, independence and a genuine love of discovery.
Book A VisitA little look inside Tiny Toez
See the smiles, activities, celebrations and everyday moments from across our nursery family.
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Kind words from our Tiny Toez families
Real feedback from parents helps new families feel confident when choosing the right nursery.
Special shout out to Jackie who had both our babies from early on. Sophie, Jon, Moo and Ro x
Overall a fantastic nursery, he skips into the nursery and looks forward to every day he goes there, which as a parent is the most important thing. The nursery staff have been excellent from when he was 12 months old to now 3 years old in developing his life skills, vocabulary, learning ability etc.
The classrooms are large with plenty of things for the children to do and the playgrounds are also very good.
I would have no hesitation in recommending Tiny Toez.
CHILDCARE FUNDING
Help with Childcare Costs
Many families are eligible for government-funded childcare and support schemes. Here’s a quick guide to what may be available.
15 Hours Funded Childcare
Families in England with children aged 3 to 4 years can access 15 hours of funded childcare per week during term time.
30 Hours Funded Childcare
Eligible working families may be able to access up to 30 hours of funded childcare for children aged 9 months to 4 years.
Help with Childcare Costs
You may be able to reduce childcare costs through Tax-Free Childcare or claim back up to 85% through Universal Credit.
Our Nursery Locations
East Valley, Sneyd Green, Stoke-On-Trent, ST1 6HT
Our East Valley nursery in Stoke-on-Trent offers a welcoming, purpose-built environment where children can learn, play, and grow. We provide high-quality early years education for children aged 0–5 in a safe and nurturing setting.
Westfield, Normacot, Stoke-on-Trent, ST3 4RF
Our Westfield nursery provides a caring and inclusive environment, supporting children of all abilities to thrive. With a strong focus on development and wellbeing, we help every child build confidence and independence.
Treehouse, Bentilee, Stoke-on-Trent, ST2 0HW
Treehouse is a vibrant and engaging setting where children are encouraged to explore, learn, and develop through play. Our experienced team create a fun and supportive space that prepares children for their next stage.
East Staffs., Burton On Trent, Stafford, DE14 2NJ
Our East Staffordshire nursery combines professionalism with a warm, friendly atmosphere. We support children’s development through structured learning and creative play in a safe environment.
Cannock Chase & Hednesford, Cannock, Staffs, WS11 5BU
Located in Cannock Chase, this nursery offers a stimulating environment where children can grow and learn with confidence. Our dedicated team focus on delivering high-quality care and early years education.
Tamworth, Basin Lane, Tamworth, B77 2AH
Our Tamworth nursery features bright indoor spaces and engaging outdoor areas to support every stage of development. We create a balanced environment where children can learn, play, and build independence.
Tipton & Tividale, Tividale Street, Tipton, DY4 7SD
Tividale provides a welcoming and well-equipped environment where children feel safe, happy, and supported. We offer a wide range of activities designed to encourage curiosity, learning, and confidence
Lords & Ladies, Stourport, Worcestershire, DY13 8RJ
Lords & Ladies is a well-established nursery offering a warm and caring setting for young children. With a focus on development and wellbeing, we help children grow in confidence and independence
Hunter House, Hazel Grove, Feltham, TW13 4DN
Our Hunter House nursery in London provides a nurturing environment designed to inspire a lifelong love of learning. We support each child’s development through engaging activities and personalised care
👉 Our Staffordshire Nurseries
- East Valley
- Westfield
- Treehouse
- East Staffs
👉 Our Midlands Nurseries
- Cannock Chase
- Tamworth
- Tividale
- Lords & Ladies
Want to find out more book a tour today?

